Privacy Notice (POPIA)

This notice explains how Lowensvlei Flower Farm (Pty) Ltd (“we/us”) collects and processes personal information when you apply for an account. POPIA requires we notify you of what we collect, why we collect it, and your rights. :contentReference[oaicite:23]{index=23}

What we collect

Business contact details (name, email, phone, addresses)
Banking details (for verification purposes)
Trade references
Signature evidence (image, date/time, IP address)

Why we collect it

Assess your application and manage your customer account
Invoice you and manage payments (including credit control if needed)
Verify details with trade references where you authorise us to do so

Retention

We keep records only as long as necessary for the purpose we collected them for, unless retention is required/authorised by law or contract. :contentReference[oaicite:24]{index=24}

Your rights

POPIA grants data subjects rights (including being notified, access/correction, and processing in accordance with lawful conditions). :contentReference[oaicite:25]{index=25}

Contact

For privacy queries, contact our Information Officer at: accounts@lowensvlei.co.za (replace with your preferred mailbox).